Welcome To SEWU Online
Please note that our new Payment Service is finally available. The Make a Payment quick link shown at the right is where you will go to set up your account with us. That is a one-time registration and will be used in all future payments you make with us IF you use the site. Please note that you will only need your PIN# (KEY #) for registration and not your account #. There are a number of ways to pay your bill and a lot of information available for you to view. There is also a place where you should be able to enter your meter reading at the same time. Please take the time to give the PSN site a look to see what it can do for you at your time and in the comfort of your own home any time day or night! If you have trouble with anything at all, please either call PSN at their number on their site or give us a call here at the main office at 701.242.7432. PLEASE NOTE THAT IF YOU DO NOT HAVE ACCESS TO A COMPUTER, CALL AND WE CAN DO THE TRANSACTION FOR YOU OVER THE PHONE ON AN INDIVIDUAL BASIS.
CONGRATULATIONS TO SOUTHEAST WATER USERS DISTRICT
BRONZE PLAQUE FOR THE NATIONAL RURAL WATER TASTE TEST 2018 IN WASHINGTON D.C.
G.M. Steve Hansen is presented the Bronze Plaque at the ND Rural Water Expo Banquet Feb. 14,2018
The "SE H2o Gang" who were attending the Expo that same night (some Board Members and Staff)
Some of you will be receiving your first water billing in the mail. The first month all we need is your meter reading by the 15th of April. IF you are not hooked up yet, you will need to call the office and let us know.
Pictures of the assembled meter package & the actual water meter with instructions for the New Expansion Members!
The System-Wide Expansion is closed. We are however, still taking names of people that would like to have rural water for a list we are compiling, that would be the first ones to be notified should there be any "extra dollars" left after the expansion bid dates and we are also working on applying for more grant dollars. There are new requirements for these additional sign ups: that a residential hook up must be within a mile of an existing or a proposed water line. Also Pasture Taps must be within the 2,000 foot distance or that plus a cost/share program. You will need to call the office to see if your location will qualify. If either one of the options of obtaining more money become realistic, we will be calling the people on that compiled list. SEWU has people who are working on easements and are very busy trying to set up re-visits to have easements signed so we can install water lines. This is a vital part to any project and we appreciate all of you who have signed already and those of you that will be signing in the near future. Without easements, the job of installing water lines becomes non-existent in some locations, so they are an integral part of the Expansion. The engineers are busy staking out the lines going into yards. Once again, they will be running water to within the 75' mark and installing a curbstop (shut-off) at that point. It will be up to the homeowner to install from that point to their home. We will supply a meter for your use, as that is part of your Membership Fee but you will have to come to the main office in Mantador to pick up your meter assembly. You may have a certified plumber install them as we are NOT plumbers here at SE H2o. We will notify you once the water is ready to be used and you will have approximately 90 days to install into your home. If you need help lining up contractors for that purpose, we have a list available at the office or is also available here on the website under Membership. As always, if you have any questions about the System Wide Expansion or anything else regarding rural water, please give us a call here at the main office and someone will be glad to help you.
One word describes the East division of SEWU - BUSY!!
This time of the year becomes interesting with the cold weather. Please remember that it is the homeowner's responsiblity to keep the main water meter from freezing! We try to help all that we can, but you may need to call your plumber or service tech for help. Please keep yourself and your meter warm!
Please remember that we need a new meter reading each and EVERY month or the computer automatically issues an average (yearly avg.) for the month and assesses a $5 penalty for no reading. For those of you who do Direct Pay or Auto Pay by Bank and those of you who send in E-checks, we need those readings around the 15th of each month as billing is done at different times every month.
Paul, the field operator here, is busy working on a few line leaks and also helping with the other 2 areas of SE H2o. We always ask for your help as you are the eyes out there on the water system. If you see water sitting or pooling in unusual spots, please notify us and we will check them out. Farmers are the best at noticing as they know the land like the back of their hand and are quite informative when it comes to sitting water. Technology is great but only goes so far!
There are also some areas here where we are out asking for easements regarding the new Expansion project for installing rural water. Again, this is an integral part of the expansion and without the help of land owners signing easments, we have a tough time reaching some people with the quality water they want. If you have any questions concerning these easements, please call the office so we can resolve any issues you might have.
Troy, the field operator in this area of our system is busy keeping water lines flowing and trying to keep up with consumer issues.
Troy is busy keeping up with customer service calls and trying to help with people who have frozen meters. It is the consumer's responsibility to not allow the meters to freeze and we try to help all we can, but it is the homeowner's responsiblity. You may have to call your plumber or service tech for help.
As in every district, please keep in mind that we strive to keep our consumers happy, so if you have a problem, please feel free to call the office so we can try to fix the problem!