Welcome To SEWU Online
SYSTEM-WIDE EXPANSION AND UPDATE
Call the office with any questions as availability is limited with the expansion coming to an end.
We currently have approximately 570 new users signed up for the expansion. This is a huge number and about twice as much as what we had hoped for! What a great compliment to a lot of people who are realizing just how important rural water is to the rural area and the great opportunity to receive water under a grant program! Modeling an expansion of this size takes a lot of time and teamwork. Our G.M., Steve Hansen is working diligently with our engineering firm of AE2S to get things in order. Driving of the planned route has been done. The next step will be making some decisions on how things will be handled with Pasture Tap hookups that a number of people would like. We will notify you of decisions just as soon as they are made. Letters will be coming out to people soon, as final plans are nearing the end. Membership forms and contracts will also be sent to those of you who will be receiving rural water next year and the year or years ahead on this project. At that time, we will ask for the balance due for your hook up to your shut off valve near your home (approx. 75'). Also, beginning soon, there will be reps from Southeast Water Users District, starting to ask for easements. These are necessary for installation of the water line and we need everyone's help in obtaining these. This process will begin shortly and continue into the fall and winter. We will not be installing any water this year, however there might be time to be able to bid out a Booster Station or Reservoir that may be needed. There may also be some bidding done on the construction part of the pipeline, with installation to begin in the spring of 2017. Again with an expansion this large, it will take a couple of years to complete, and quite possibly 3, depending on weather each year.
Business as usual and still very busy! Besides the normal day-to-day operations, the System-Wide Expansion is keeping everyone on their toes! The field operators, Chad and Brandon are busy trying to prepare for the upcoming winter months. Please make sure your meters are in a location where they cannot freeze! For those of you who travel south for the winter, you need to drain all the lines and have the water shut off outside at the curb stop so in case power fails inside the home and the heat is off, the meter will not break and gush water into your basement! We will shut the curb off for you, but you need to call and make an appointment to do so! Also, if you are changing addresses - call the office or if you have special arrangements with us, please update accordingly as things change every year.
Service calls are always #1 on our list! If you are having any problems, please don't hesitate to give us a call so we can rectify the situation if it is something to do with our meter packages or water quality. Remember that the "meter package" is from shut-off valve to shut-off valve, inclusive. Anything before or after is up to the homeowner. Again, please call if you are having problems. We cannot fix anything if we don't know about it!
Paul, the field operator here, is busy working on a few line leaks and preparing for the winter months also. We pride ourselves in keeping the water flowing, but sometimes leaks develop and repairs must be made. Please know that we are doing our best to get them up and running as quickly as possible. We always ask for your help as you are the eyes out there on the water system. If you see water sitting or pooling in unusual spots, please notify us and we will check them out. Farmers are the best at noticing as they know the land like the back of their hand and are quite informative when it comes to sitting water. Technology is great but only goes so far!
Troy, field operator for SE H2o-West is still busy doing new hookups to consumers and installation of quite a few Pasture Taps this fall. There has also been some line breaks and he is diligently working to keep water flowing. Here, too, Troy is kept very busy with locates.
Soon, Troy and Paul will be reading the Pasture Tap meters that we have on the system. Most of these taps are in this division of rural water, so it takes two of them to get them read. Remember that this year, you will be billed for a service fee of $10/month plus your usage, all on the December billing. If any questions or concerns, please call the office so we can resolve any issues.
As in every district, please keep in mind that we strive to keep our consumers happy, so if you have a problem, please feel free to call the office so we can try to fix the problem!