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NEW BILLING CARDS DO NOT HAVE A METER READING BOX ON THE REMITTANCE STUB THIS MONTH! PLEASE JUST WRITE YOUR READING ON THE STUB ABOVE YOUR NAME FOR THIS MONTH AND HOPEFULLY NEXT MONTH THE READING BOX WILL BE PRINTED AGAIN!!! SO SORRY FOR ANY CONFUSION, BUT BARE WITH US AS WE TRANSITION INTO A NEW BILLING SYSTEM...THANKS FROM THE BILLING STAFF AT SEWUD.
BUSY, BUSY, BUSY! That's what is going on in the all three divisions of the Southeast Water Users District.
Service calls are always #1 on our list! If you are having any problems, please don't hesitate to give us a call so we can rectify the situation if it is something to do with our meter packages or water quality. Remember that the "meter package" is from shut-off valve to shut-off valve, inclusive. Anything before or after is up to the homeowner. Again, please call if you are having problems. We cannot fix anything if we don't know about it!
Same thing goes in the SE -Central division as Paul is working at new additions and mapping. This is always a long and tedious process, but the field operators are working with AE2S, our engineering firm, to make sure that new maps are made so that we can keep track of where the water lines are.
Paul is also busy helping co-operator Troy from the west division, doing some repair work on some pumps and cleaning of the tanks. It takes 2 operators to accomplish these things and Troy and Paul work together quite often.
Same here. Troy is very busy with a number of new hook-ups and also trying to implement the new policies regarding Pasture Taps and the new guidelines on Shop Taps. He will be trying to replace as many of the old Pasture Tap meters that have become Shop Taps with new meter heads that will have a remote to read as a convenience for the consumer. This will take 2 - 3 months, so please bare with us !
It is always hard when change happens, but if you have a question or complaint, please call the office so we can help you!! It doesn't do any good to complain if you don't talk to the right people and we like to try to keep everyone informed with the right information, so don't hesitate - give us a call!