Welcome To SEWU Online
Please note that our new Payment Service is finally available. The Make a Payment quick link shown at the right is where you will go to set up your account with us. That is a one-time registration and will be used in all future payments you make with us IF you use the site. Please note that you will only need your PIN# (KEY #) for registration and not your account #. There are a number of ways to pay your bill and a lot of information available for you to view. There is also a place where you should be able to enter your meter reading at the same time. For those of you who are already signed up with Auto Pay/Direct Pay with us, you may enter your meter readings here, opt out of paper bills and receive an e-mail billing, check usage charts etc. with a registered account. Please take the time to give the PSN site a look to see what it can do for you at your time and in the comfort of your own home any time day or night! If you have trouble with anything at all, please either call PSN at their number on their site or give us a call here at the main office at 701.242.7432. PLEASE NOTE THAT IF YOU DO NOT HAVE ACCESS TO A COMPUTER, CALL AND WE CAN DO THE TRANSACTION FOR YOU OVER THE PHONE ON AN INDIVIDUAL BASIS.
Some of you will be receiving your first water billing in the mail. The first month all we need is your meter reading by the 15th of June. IF you are not hooked up yet, you will need to call the office and let us know.
Pictures of the assembled meter package & the actual water meter with instructions for the New Expansion Members!
The construction part of the expansion is once again ongoing. There are now 2 crews working on installing the main lines. One crew is beginning in Richland County and moving west and another crew is near the Oakes area and moving east. For those of you "in-between", the hook ups should be happening soon in your area. We here at SEWU, do not have control over where and when the contractors move as they decide where the best and easiest trenching etc. is available. We cannot guarantee a time for anyone as it depends on time and then the water being tested and safe to drink. No one may hook up to the water without first receiving a letter from the office stating that the water is safe and ready to use. The System-Wide Expansion has new requirements for additional sign ups: that a residential hook up must be within a mile of an existing or a proposed water line. Also Pasture Taps must be within the 2,000 foot distance or that plus a cost/share program. You will need to call the office to see if your location will qualify and if it is accepted by the engineers and management. SEWU has people who are working on easements and are very busy trying to set up re-visits to have easements signed so we can install water lines. This is a vital part to any project and we appreciate all of you who have signed already and those of you that will be signing in the near future. Without easements, the job of installing water lines becomes non-existent in some locations, so they are an integral part of the Expansion. The engineers are busy staking out the lines going into yards. Once again, they will be running water to within the 75' mark and installing a curbstop (shut-off) at that point. It will be up to the homeowner to install from that point to their home. We will supply a meter for your use, as that is part of your Membership Fee but you will have to come to the main office in Mantador to pick up your meter assembly. You may have a certified plumber install them as we are NOT plumbers here at SE H2o. We will notify you once the water is ready to be used and you will have approximately 90 days to install into your home. If you need help lining up contractors for that purpose, we have a list available at the office or is also available here on the website under Membership. As always, if you have any questions about the System Wide Expansion or anything else regarding rural water, please give us a call here at the main office and someone will be glad to help you.
One word describes the East division of SEWU - BUSY!!
Once again the expansion contractors are back at work & installing water lines. You will be notified by a letter from the office when water is potable & ready to use.
Some new payment methods have been added to the website as you can see on the right side of this front page call Make A Payment. PSN is a new payment service for you to use at your discretion. Take a look to see what is offered - we think you will like what you see! As always, if you have any questions, please let us know.
Please remember that we need a new meter reading each and EVERY month or the computer automatically issues an average (yearly avg.) for the month and assesses a $5 penalty for no reading. For those of you who do Direct Pay or Auto Pay by Bank and those of you who send in E-checks, we need those readings around the 15th of each month as billing is done at different times every month.
Paul, the field operator here, is busy working on a few line leaks and also helping with the other 2 areas of SE H2o. We always ask for your help as you are the eyes out there on the water system. If you see water sitting or pooling in unusual spots, please notify us and we will check them out. Farmers are the best at noticing as they know the land like the back of their hand and are quite informative when it comes to sitting water. Technology is great but only goes so far!
There are also some areas here where we are out asking for easements regarding the new Expansion project for installing rural water. Again, this is an integral part of the expansion and without the help of land owners signing easments, we have a tough time reaching some people with the quality water they want. If you have any questions concerning these easements, please call the office so we can resolve any issues you might have.
Troy, the field operator in this area of our system is busy keeping water lines flowing and trying to keep up with consumer issues. He is also keeping up with customer service calls and paying attention to the ND One-Call locates. We are also adding on some new customers, so please be aware that they may be some short outages while we tie them into the current water line. Also have some people in the area who are looking for easements that are needed for new sign ups under the In-System Expansion in your area. We appreciate all your help in these matters as it is not possible without your help.
As in every district, please keep in mind that we strive to keep our consumers happy, so if you have a problem, please feel free to call the office so we can try to fix the problem!