Why is my previous reading recorded on the billing card an estimate?
If we do not receive a reading from you during the time between the billing dates, the computer automatically assesses you a $5.00 penalty and estimates your reading for you. The estimate is taken from the previous month's reading.
Example: If you have recorded a reading of 2,100 gallons of water last month, and we do not receive a reading from you before the next billing goes out, the computer give you an estimate of 2,100 gallons or the same as the previous month.
